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6th Annual WALA FALL SYMPOSIUM

“Admit Who You Are Admitting: Action Plans for Rising Acuity & Retention”

Sessions in each of the 5 BQA regions

• Registration Forms (In PDF or Word)
• Buy Online Now

NEW! FREE BQA Q&A SESSION

WALA is pleased to announce a collaborative effort with BQA at our 6th Annual Fall Symposium. A new initiative from the Assisted Living Section is to do more outreach with the assisted living providers. WALA is honored to provide an opportunity for all providers to meet the BQA regulators from their region at no cost (due to the last minute addition of this item, BQA staff are not able to attend the Appleton regional on September 28. The time will instead be used for a regulatory update as mentioned below).

The first hour (8:30 – 9:30 a.m.) of each regional symposium will provide an opportunity to meet your regional regulators in an informal give-and-take session, where you can ask questions in a non-threatening setting.

To attend the BQA session, simply check the box on the registration form. Attending the rest of the symposium is optional and will require registration and payment.

RISING ACUITY & RETENTION

As acuity rises, how are you as a manager equipped to deal with the changes needed in your approach to marketing, sales (internal and external), staff recruitment, operations and planning?

Our interactive workshop will cover:

• Trends in state and national assisted living acuity, and how to determine your residence’s acuity along this spectrum
• Comparing your marketing materials to your acuity to make sure they compliment each other
• Creating an action plan to market and sell your new position
• Can you deliver what you sell?
• How to communicate your action plan to staff and how to make sure your staff lets you know when the plan needs to change
• All WALA Regional Symposia include tools and activities for employee in-service prepared in a Train-the-Trainer format!

This one-day workshop is your opportunity to learn from industry experts, share your experiences, brainstorm solutions, and walk out at the end of the day with a customized action plan for your residence. You can then implement that action plan immediately utilizing the staff training tools and exercises provided.

Over the course of the day, we will provide you with the resources, time and feedback to start planning for your changing future. We will show you: 1) how that future will affect your marketing methods and materials, 2) employee talking points, 3) who you sell, 4) how you sell them, 5) how to assess the skills of your staff and 6) what it means for your internal communication plan.

Please bring the following materials for your personal reference:

• Marketing materials that reference admission “criteria”
• Pre-assessment forms and strategies
• Assessment information that identifies case mix
• Care plans that instruct staff
• Daily charting examples that communicate key acuity data
• Staff communication tools (e.g. Priority concern forms, 24-hour reports, shift-to-shift reports, etc.)
• Other pertinent documentation that you feel may be useful to you in creating your action plan

REGULATORY UPDATE

As at every regional event, WALA will review regulatory issues and recent changes, budget updates and the latest from BQA. We will highlight the proposed legislation for HFS-83 changes in training, staffing, assessments and ISP.

LOCATIONS, DATES & TIMES:

• Milwaukee – Oak Hill Terrace Training Room, Waukesha
  Wednesday, September 21
• Appleton – Touchmark-Appleton
  Wednesday, September 28
• Wausau – Cedar Creek Mall Community Room
  Thursday, September 29
• Eau Claire – Banbury Place, Eau Claire Conference Room
  Tuesday, October 4
• Madison – Holiday Inn East
  Wednesday, October 5

Schedule for ALL sessions:

Registration: 7:30 - 8:30 a.m.
BQA session: 8:30 a.m. - 9:30 a.m.
Fall Symposium: 9:30 a.m. – 4:00 p.m.

Travel:

Please allow sufficient travel time for weather, parking and traffic. We will begin on time at 8:30 a.m. at each session!

Fees:

Includes breaks, lunch, networking roster and many useful handouts.

Refunds:

No full refunds will be made after Sept. 15, 2005. For cancellations after Sept. 15, a voucher for future WALA educational events will be issued minus a $25 administration fee. Substitutions are OK - just contact WALA.

Directions to each location:

• Milwaukee – Oak Hill Terrace is located at 1805 Kensington Dr, Waukesha. From I-94, exit Hwy F (#295) and go south into Waukesha. Continue on Hwy F (North St) to St. Paul Ave and turn right. Stay on St. Paul Ave until Kensington Dr. Turn right onto Kensington Dr and take the 4th driveway on your left, down the hill, and bear left. The training room is at the far end of the building.
• Appleton – Touchmark-Appleton is located at 2601 Touchmark Dr. Phone number: 920-832-9100. From US-41 N, exit at W. Prospect Ave toward Appleton (exit 136). Go east on W. Prospect Ave for about a half mile. Turn right onto Touchmark Dr and follow it to the left to arrive at the main entrance.
• Wausau – Cedar Creek Mall is located at 10101 Market St, Mosinee. Phone number: 715/355-6067. Take I-39/Bus Hwy 51 to exit 185 (toward Rothschild/Wausau). The Community Room is located at Center Court in the mall.
• Eau Claire – Banbury Place is located at 800 Wisconsin St. Phone number: 715/836-6828. From I-94, take Hwy 53 N to Brackett Ave (Downtown Eau Claire Exit). Left on Brackett Ave to Farwell St. Right on Farwell St to Wisconsin St. Turn right on Wisconsin St to BANBURY PLACE. The Eau Claire Conference Room is located in Building D02 in the 3rd floor skyway.
• Madison – Holiday Inn East is located at 3841 E Washington Ave. Phone number: 608/244-2481. From I-90/94 take Hwy 151 S (Exit #135A) towards Madison. Go south on Hwy 151 for about 1.5 miles. Turn left on Lien Rd. Take the first right. The hotel will be directly in front of you.

For more details, return here to the website at www.ewala.org or contact WALA at 608/288-0246 or by email at info@ewala.org.