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2019 Spring Conference Educational Pre-Event
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When: 03/13/2019
12:30 PM - 4:30 PM
Where: Kalahari Resort & Convention Center
1305 Kalahari Drive
Wisconsin Dells, Wisconsin  53965
United States
Contact: Amanda Ryan
(608) 442-0376

Online registration is closed.
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Abuse: Reporting, Investigation, Prevention
Four quality hours in the assisted living learning laboratory! Like any other unplanned incident that could befall your community, incidents of caregiver misconduct, including abuse, neglect, and misappropriation leave no provider or resident immune. There are many factors that may lead to caregiver misconduct. Ensure that you are aware of the processes required to address allegations of caregiver misconduct while supporting your residents, including what needs to be reported to the Division of Quality Assurance (DQA) and what occurs after an allegation of misconduct is reported to DQA. This pre-conference intensive will lead you through the steps of identifying an allegation of misconduct and the actions needed to manage the situation before it manages you. Attendees will learn:
  • Factors that may contribute to caregiver misconduct and steps to take when an allegation of caregiver misconduct is learned
  • Reporting requirements under DHS ch. 88, 83, 89 and investigation and reporting requirements under DHS ch. 13
  • Residents’ rights to due process and victims’ support
  • Investigation biases, examples of questions to ask as part of a facility investigation, and indicators of deception
  • What happens after an allegation of misconduct is reported to DQA
  • Role of Adult Protective Services and referrals to other agencies
  • Application of knowledge learned for case study work with fellow attendees


Wednesday, March 13, 12:30 - 4:30 p.m.



Pre-registration is closed; walk-ins are welcome!

Early Bird Rate (register before 2/15/19)

   WALA Member     $100

   Non Member        $140


Non-Early Bird Rate (register after 2/15/19)

   WALA Member     $125

   Non Member        $165


WALA Diamond Participants - Don't forget to take an additional 10% off!


Click "Register" above or download a registration form.

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