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Essentials of AL: Leadership, Residents, & Quality - Green Bay
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 Export to Your Calendar 8/6/2019 to 8/8/2019
When: 8/6/19 - 8/8/19
8:30 AM - 4:00 PM
Where: Map this event »
Holiday Inn & Suites Green Bay Stadium
2875 Ramada Way
Green Bay, Wisconsin  54304
United States
Contact: Amanda Ryan
(608) 442-0376

Online registration is available until: 8/1/2019
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In the assisted living field, the core of a highly functional community is rooted in Leadership, Resident Centered Care, and Quality. These are the essentials that allow an administrator, manager, owner/operator to effectively navigate in today’s heavily cluttered landscape. This education series from WALA will help you function as an agile assisted living leader. Discover how to grow a sustainable resident care culture that can thrive in variable conditions. Take this opportunity to cultivate daily practices that will move your team forward while the resident remains the primary focus. These practical measures will help your operations remain firmly grounded when weathering inevitable challenges. This session will expand upon your present knowledge base as an assisted living leader by offering:

  • Methods to engage, train and retain staff in a very complicated workforce environment
  • Learn communication and coaching tools to help your employees grow within your organization
  • Current, relevant resident centered case studies reflecting the realities of 2019
  • Practical, applicable solutions for addressing change in condition, expectations and managing difficult conversations while remaining person/resident centered
  • Development, maintenance, and managing complex care situations
  • Effectively balancing acuity and census as a result of practicing a Quality Improvement Program
  • Improved service recovery through an investment in a Quality Improvement 

Check-in: 8:00 a.m – 8:30 a.m. 
Day 1 session time: 8:30 a.m. – 4:00 p.m. 

Day 2 session time: 8:30 a.m. – 4:00 p.m.

Day 3 session time: 8:30 a.m. - 12:30 p.m.


CEUs = 16.5 hours

Current WALA Member - $600
Non WALA Member - $850


WALA Diamond Participants – Don’t forget your 10% discount! 


Hotel and Travel Information:

Holiday Inn & Suites Green Bay Stadium

2875 Ramada Way

Green Bay, WI 54304

(920) 569-4248
Discounted room rate - $109 per night
Rooms will be held at this rate through July 5, 2019

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