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The Elements of ISPs
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The Elements of ISPs


Individualized Service Plans or ISPs are the vehicles that drive resident care in assisted living. Starting with the comprehensive assessment, developing and updating Individual Service Plans are central to providing quality care for residents. Far more than a practice to maintain regulatory compliance, the ISP is the pathway to delivering person centered care in your assisted living community.

This session will offer you nearly six hours with an experienced assisted living professional. The training will guide you through ISP development, implementation, practical application via case studies, and discussion around the complex care situations.

Informative, interactive, and easy to implement - attendees will be able to meet and exceed the regulatory requirements. In addition, participants will have solutions to share that help staff in achieving and maintaining the best quality of life for residents. Attendees will receive a manual with sample templates and common citation tips as well as access to customizable forms.

Course Topics:

  • Defining the ISP
  • ISPs continue to populate the top citations list – why?... and what are some practical solutions?
  • Why the ISP matters far beyond code requirements
  • Conducting a Comprehensive Assessment
  • Person centered ISPs
  • Goal writing
  • Updating the ISP for changes in condition
  • Case studies that reflect today’s assisted living realities 

Dates & Locations:


June 26: Merrill (Wausau area)   - Pre-registration is closed; walk-ins are welcome!

June 27: Eau Claire  - Pre-registration is closed; walk-ins are welcome!




Check-in: 8:30 a.m. - 9:00 a.m.

Session time: 9:00 a.m. - 3:45 p.m.


CEUs = 5.75 hours



Current WALA Member - $110

Non WALA Member - $160


Add $50 to registration fee to receive an ISPs and Assessments Compliance Strategies workbook.


WALA Diamond Participants - Don't forget your 10% discount!


Click on the event above to register online or to download a registration form.



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