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Positive Outcomes: Taking Control of Admissions
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Positive Outcomes: Taking Control of Admissions


Today’s assisted living professional knows that for a wide range of reasons not every relevant detail of a prospective resident’s history is known upfront. Are you taking a positive proactive approach to your admissions or are you caught in a reactive cycle? Do you have a process in place to provide and promote optimal care for potentially difficult situations? Learn how to equip your team for the challenge; whether it be with the resident themselves or external parties. This content rich, one-day intensive will lead you towards practices that help you take control of your admissions. Your team and most importantly your resident will benefit.


Course Topics:

  • Defining who you are as a provider – are you the right setting for prospective resident?
  • Why it matters to know what you can or can not deliver prior to an admission
  • Pre-admission assessment – doing the right thing: census vs resident compatibility
  • Know your risks – definitions, program statements, assessments, long term reputation
  • Regulatory expectations and resources
  • Effective, resident and family centered communication
  • Change in condition: physical, emotional, safety and other factors
  • Communicating change – working with challenging family expectations and other parties
  • Resident centered discharges
  • Approaching admissions in a proactive light vs reactive, manner 

    Attendee Feedback: 

    "Enjoyed the training/trainer - presenter was very helpful and clear."

    "I really enjoyed this training, went beyond my expectations of information I would obtain"

    "Really liked how knowledgeable the instructor was."

     Dates & Locations:

    • June 20 – Middleton (Madison area)   This course will be held at The Wisconsin Trade Center, 8401 Greenway Blvd in the JP Morgan Conference Room. 

      To reach the JP Morgan Room, travel west on Greenway Blvd from the HWY 12/18 beltline and take the first left turn once you pass under the walkway - this is the back parking lot to 8401 Greenway Blvd. Enter the door with the awning that reads “conference center” and upon entering make an immediate left.


    Click on the event date above to register online or download a registration form!



    Check-in: 8:00 a.m. - 8:30 a.m.

    Session: 8:30 a.m. - 3:15 p.m. with break for lunch 11:45 - 12:45 (lunch will not be provided at this event)


    CEUs = 5.75 hours



    Current WALA Member - $110

    Non WALA Member - $185


    BUNDLE IT! Add $50 to registration fee to receive an ISPs and Assessments Compliance Strategies workbook.


    WALA Diamond Participants - Don't forget your 10% discount!

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