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WALA Hero Awards
The Hero Awards serve to recognize outstanding employees in assisted living communities all across Wisconsin. Honorees represent the heart of assisted living through their exemplary work - going above and beyond the call of duty to provide the highest level of care and compassion to residents, their loved ones, and fellow employees.

About the Hero Awards
Heroes can be nominated by their peers in 4 distinct categories. The honorees represent a diverse range of job titles, experience and responsibilities, but they all have caring spirits that exemplify what it means to have the heart of a hero.
The 2026 WALA Hero Awards nomination period has now ended. Please stay tuned for more information about future nominations.
Caregiver - this includes all direct care employees such as CNAs, med techs, or other similar job categories that provide direct, hands-on care to residents/tenants.
Team Member - this includes all non-direct care employees who are not department leaders, managers, or supervisors. Nominees in this category may hold job titles such as dietary aide, housekeeper, maintenance technician, activity assistant or similar.
Department Director - this includes all department leaders, managers or supervisors in any area or department of an assisted living community. Nominees in this category may hold job titles such as Dining Manger, Lifestyle Director, Director of Nursing or similar.
Executive Director - this includes the facility director or administrator. These nominees should have direct oversight of the assisted living community operations.
2026 Hero Award Winner: Caregiver
Rhonda Meinen, Azura Memory Care & Assisted Living of Verona
Rhonda has earned her role as House Supervisor through dedication, strong leadership, and a commitment to excellence. She helps guide daily operations while continuing to provide hands-on care, train new caregivers, and support on-boarding across other Azura communities. Known for her strong work ethic and willingness to step in wherever needed, Rhonda consistently supports residents, families, and teammates with compassion and positivity. Outside of work, she values time with her own family and appreciates Azura’s family-oriented culture, viewing it not just as a workplace but as a supportive community built on care, connection, and teamwork.
2026 Hero Award Winner: Team Member
Lisa Schaefer, Valley VNA Senior Living
Lisa has been a dedicated member of the Valley VNA Senior Care team for 23 years, known for treating every resident with kindness, patience, and genuine compassion. She goes far beyond her role each day, comforting residents, advocating for their safety, and supporting both families and coworkers with a caring presence. Outside of work, Lisa enjoys time with her husband, her three grandchildren, and her two rescue dogs, Harley and Hailey, reflecting the same big-hearted spirit she brings to her assisted living community.
2026 Hero Award Winner: Department Director
Crystal Hundley, Hamilton House - Lifespark Senior Living
Crystal Hundley has been the Memory Care Coordinator at Hamilton House Senior Living for almost 5 years. Crystal's career in health care started more than 20 years ago as a caregiver, lead, and working her way up to her current position. On her down time when she's not at work, she enjoys reading , cooking and spending time with her grandchildren. Crystal's passion for caring for people comes from the love that she had for her grandmother. The best part of her day at work is being able to be put a smile on someone’s face.
2026 Hero Award Winner: Executive Director
Anthony Vaughns, Brookdale Senior Living
Anthony brings a strong, diverse background in hospitality operations, hospital accounts management, retail, real estate, and customer service to his role as Executive Director. With a people-first mindset, he leads from the front—balancing big-picture strategy with hands-on daily support to ensure residents, families, and team members feel valued every step of the way. Passionate about senior living, Anthony believes the true reward of this work is found in the priceless moments shared with others, reminding us that even the smallest acts of service are the reason we do what we do: to find our gift and give it away.
Nominate a Hero
Please submit your nomination ensuring all questions are answered with specific examples. Be prepared to describe a time when your nominee:
- Went above and beyond in providing exceptional care
- Improved a resident's quality of life
- Was a positive influence
- Showed a "WOW" factor
- Represented the best of assisted living in Wisconsin
The 2026 WALA Hero Award submission period has ended. Please stay tuned for future nomination opportunities or contact WALA if you have questions.
Additional information may be requested after submission. If selected, you'll need to provide a head shot and any additional photos for the award ceremony.
Past Winners
2025 Winners
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Laureen Maglio, Wilson Commons - Capri Communities - Caregiver
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Sheena Zerkle, Brookdale Middleton - Team Member
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Craig Smith, Inspiration Ministries - Department Director
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Wendi Biever, Songbird Pond - Executive Director
2024 Winners
- Tom McAnly, Frontida Assisted Living - Team Member
- Amanda Narloch, Elizabeth Residence - Department Director
- Valerie Peralta, Azura Memory Care - Executive Director