WALA Management Essentials

Upcoming Classes

Managing Resident and Representative Rights

Oct 21, 2025

Understand decision-making authority in assisted living. This 2-hour virtual session, led by legal experts, covers powers of attorney, guardianships, and advance directives—and how they impact care decisions from admission to discharge.  

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Survey and Plans of Corrections

Dec 9, 2025

Gain expert guidance to help your community thrive.  This 2-hour virtual will walk through the survey process from preparation to follow-up, with strategies to reduce stress, improve outcomes, and strengthen compliance. 

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Communicating with Impact: Understanding and Adapting Communication Styles

Jan 13, 2026

Effective communication is the cornerstone of successful business relationships, team collaboration, and leadership.  This 2-hour virtual training is designed for business professionals who want to enhance their communication skills.

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In-person. Virtual. On-site.

Expert-led training delivered when and where your team needs it—even right at your community. Ready to get started? Contact us today to schedule on-site training for your team.  

Schedule Training

WHO SHOULD ATTEND?

Each of the classes included have been selected to provide necessary tools for:
  • New Managers looking to gain knowledge
  • Experienced Managers needing refreshers
  • Team Leads hopeful to manage
  • Senior Leadership looking to expand knowledge

What Our Clients Are Saying

"We send our team to the Management Essentials classes to equip our Executive Directors and Assistant Directors with the leadership skills necessary to navigate the unique challenges of the assisted living industry."

— Azura Memory Care 

"I would recommend sending members of your team to the Management Essentials course because it's been a game-changer for our community leaders. It's helped strengthen communication skills, learn ways to support front-line staff more effectively, and develop confident leaders who understand how to balance compassionate care with operational excellence. The course gave our team practical tools to lead with empathy, accountability, and clarity - qualities that are essential in senior living."

— Capri Communities

"We value these courses because it is a chance to connect with people who have similar backgrounds, but still have difference perspectives. We feel the courses we have taken have been really insightful to our team and the type of leaders that we are and want to be. We are always able to take something away and apply it to our roles." 

— Clearwater Assisted Living
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